At Goodscargo Packers Movers, we aim to offer flexible and transparent policies to maintain customer trust and satisfaction. Please read our cancellation and refund terms carefully before booking our services.
Cancellations must be made in writing (via email or WhatsApp) at least 24 hours before the scheduled pickup time.
If the cancellation is made within the specified time frame, no cancellation charges will apply.
If the cancellation is made less than 24 hours before the pickup, a cancellation fee of up to 20% of the total booking amount may be deducted.
In rare cases, if Goodscargo needs to cancel a confirmed booking due to unforeseen circumstances (vehicle unavailability, strikes, natural calamities, etc.), the customer will be:
Notified promptly, and
Offered a full refund or an option to reschedule the service at no extra cost.
Refunds are applicable in the following situations:
Service cancellation by Goodscargo
Advance payment made but service not rendered
Duplicate or excess payment made by mistake
Refunds will not be provided in the following scenarios:
Cancellation made after the vehicle has been dispatched
Partial service already rendered
Damages or delays caused by improper packaging or third-party issues
Approved refunds will be processed within 7–10 business days to the original payment method.
Refund confirmation will be sent via email or SMS.
Refunds will be made through the same mode of payment used during the booking (UPI, card, net banking, etc.).
For any cancellation or refund requests, please contact our customer support:
📧 Email: sales@goodscargopackers.com
📞 Phone: +91-7014982349
📍 Timing: 9:00 AM to 6:00 PM, Monday to Saturday
Goodscargo Packers Movers reserves the right to modify this cancellation and refund policy at any time. Any changes will be posted on this page.
Effective Date: 25 May 2025
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Goodscargo Packers Movers is a trusted name in relocation services, offering safe, efficient, and affordable packing and moving solutions across India. With a commitment to customer satisfaction and timely delivery, we ensure a hassle-free moving experience for homes, offices, and industries.