At Goodscargo Packers Movers, we are committed to providing reliable, timely, and safe delivery services across India. This Shipping & Delivery Policy outlines how we handle pickups, transit, and deliveries for all bookings made on our platform.
We provide door-to-door and warehouse-to-warehouse shipping services across major cities, towns, and rural areas in India.
Remote area delivery may be subject to additional transit time or service availability.
Pickup is scheduled based on the date and time chosen during booking or as mutually agreed.
All goods must be properly packed by the sender. The company is not responsible for damage due to poor packaging.
In case of delay due to sender unavailability, re-attempt charges may apply.
Estimated delivery time is 1–7 working days, depending on:
Distance between origin and destination
Type of goods
Route and weather conditions
In case of unexpected delays (natural disasters, traffic, vehicle breakdown), customers will be notified promptly.
All shipments include a unique tracking ID, which can be used on our [Tracking Page] to monitor current status, transit history, and estimated delivery time.
Live updates are also available via email or SMS alerts upon request.
Deliveries will be made at:
Customer’s doorstep (if door delivery is selected), or
Goodscargo destination warehouse (default option unless otherwise agreed)
The receiver must show the Goods Receipt (G.R.) copy or a valid ID to accept delivery.
Any unclaimed shipment after 7 days of arrival may incur demurrage charges of ₹100/day per tonne or per kg as applicable.
While we strive for timely delivery, Goodscargo Packers Movers is not liable for delays caused by:
Strikes, roadblocks, weather disruptions
Vehicle breakdowns
Incorrect or incomplete address information
In such cases, customers will be duly informed and assisted with rescheduling.
If delivery fails due to receiver unavailability or incorrect address, re-delivery may be attempted on request, subject to additional charges.
If goods are found damaged or lost in transit:
A formal complaint must be submitted within 48 hours of delivery
Compensation is subject to investigation and goods being insured
Uninsured goods are transported at sender’s risk
We do not ship:
Hazardous or explosive materials
Illegal or banned substances
Currency, jewelry, firearms, or confidential documents
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Goodscargo Packers Movers is a trusted name in relocation services, offering safe, efficient, and affordable packing and moving solutions across India. With a commitment to customer satisfaction and timely delivery, we ensure a hassle-free moving experience for homes, offices, and industries.